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Help Topics
Getting Started
Account registration
Setting up Device
Device connectivity
App & Device Help
Sensor & Silicone Patch
Docking Station
Health data monitored
Remote stethoscope
Medication log
Account Help
Logging in
Account settings
Switching mobile devices
Troubleshooting
Getting started
Product issues
Remote stethoscope
About Product
Usage
Features & Compatibility
Product maintenance
Privacy & Security
Data privacy
Security

Product Issues

Sensor and Silicone Patch

Why is my AeviceMD Sensor not working?Why is my AeviceMD Sensor not charging?The AeviceMD Sensor battery level is not showing on the AeviceMD App. How do I fix this?The AeviceMD App says the AeviceMD Sensor is not in use even though I am using the AeviceMD Sensor. What can I do?What can I do if the Silicone Patch does not stick well?

Docking Station

Why is the LED light not showing on the AeviceMD Docking Station?Why is the LED light on the AeviceMD Docking Station flashing purple? Why is the LED light on the AeviceMD Docking Station flashing blue? Why is my LED indicator flashing multiple colors?

Health data monitored

I can't see my readings on the AeviceMD App. How do I fix this?Why are my readings not showing up on the summary chart?